App Store charging me to redownload for iPhone?

[Esheldon76]

I upgraded my phone but when I went to download the app again it's trying to charge me. I've already bought it twice. Once for the iPhone and iPad. Is there a way you can look up my account to verify and send me a download link? I really don't want to spend ANOTHER $10 for this app. Any help is appreciated.

[FTMSupport]

We do not get any record of app purchases - Apple does not share them with us. This is all handled by Apple. As long as you log in to the App Store with the same iTunes account your purchased with, then you should not be charged again for the same product. Keep in mind there are two separate products, iScore for iPad and iScore for the iPhone. If you have already purchased the iScore for iPhone app, then the App Store will not charge again in the same iTunes account. You can go to the Purchased tab in the App Store on your device to see all the apps you have previously purchased.

If there is still an issue, you can contact Apple directly at the following link:


http://www.apple.com/support/itunes/contact/