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Crashing repeatedly on scorecard
Posted: Tue May 29, 2012 8:25 pm
by psfales
I purchased iScore for Android today and used it to (practice) scoring my son's game for the first time. After the game, I'm completely unable to create a scorecard for the visiting team (ours). I can see the scorecard for the home team, but the app crashes on every attempt to create the visitor scorecard. Pretty frustrating to have the app work so poorly the first time out.
The data all seems to be there and I can look at other stats, pitch-by-pitch, etc. but no scorecard.
Re: Crashing repeatedly on scorecard
Posted: Tue May 29, 2012 9:43 pm
by FTMSupport
If you can do an Options -> Export and email us your customer ID (found on Options screen) to
support@iscoresports.com, we can take a look at your data to see what is going on.
Re: Crashing repeatedly on scorecard
Posted: Wed May 30, 2012 11:25 am
by psfales
I sent the requesited information by email early this morning.
Re: Crashing repeatedly on scorecard
Posted: Wed May 30, 2012 12:02 pm
by FTMSupport
We got it, and have fixed the issue and will be submitting an update to Google Play shortly (and Amazon, but they have an approval process that takes longer). The issue was the number of substitutions for a particular batting spot was causing the font size calculation required to fit all the substitutions to get too small.
Watch for v3.50 to be available.