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Erased game stats

Posted: Mon May 28, 2012 7:29 am
by Eddie342
I erased one game stats that effected my entire season stats. I have the email that I sent out of this game. Do you know how I can recover or enter stats again?

Re: Erased game stats

Posted: Mon May 28, 2012 8:37 am
by FTMSupport
You can not recover the game from an email, but if you used iScorecast for the game, or if you are using an iOS device, one of the following should allow you to recover it:

1. Go to Options -> Data Sharing -> Get from Web Database. For Customer ID, enter "sc:xxxx" where xxxx is replaced with the Customer ID for your device found on the Options screen (and be sure to have the "sc:" in front of it, but without the double quotes). For password, enter the password you created on the Options -> Admin Website screen. Click login, and you will then see any games that have been iScorecast but are no longer on your device, and you can import them back to your device

or

2. Do the same steps as above, but instea of "sc:", put in "sync:" in front of the customer ID to retrieve the game from synchronized backups.