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Can I change the customer id?
Posted: Tue May 08, 2012 9:05 am
by brookfieldbulls
Do I have the ability to change the customer id to make is more user friendly for parents connecting to score cast?
Re: Can I change the customer id?
Posted: Tue May 08, 2012 9:11 am
by FTMSupport
No, the customer ID is tied to your device and can not be changed. You can direct parents to
http://iscoretv.com" onclick="window.open(this.href);return false; to see a listing of all games going on at any time (and they can type part of your team name there to find the game), or if you have a team website, they can type the name of the team website instead of the customer ID when prompted on the iScorecast screen.
Re: Can I change the customer id?
Posted: Tue May 08, 2012 9:15 am
by mprusak
you can also point them to the link that already includes the user ID:
http://data.iscorecentral.com/iscorecas ... xxxxxxxxxx" onclick="window.open(this.href);return false;
replace x's with your customer ID
Re: Can I change the customer id?
Posted: Tue May 08, 2012 12:10 pm
by team mom
If you have an optional team website, you can replace the user id with the team name. Much easier for my parents to remember.