Page 1 of 1
Real Trouble
Posted: Sat Apr 28, 2012 2:26 pm
by be455
I was entering a dummy game to update stats from previuos games. Set the game for 50 innings so I could load all the info. When I got up around the 43rd inning, my Iscore shut down. Apparently it doesnt like that. Now, everytime I open it, it only stays open for about 6 seconds and then closes. I have to socre a game tonight. HELP HELP
Re: Real Trouble
Posted: Sat Apr 28, 2012 2:29 pm
by FTMSupport
Try shutting out of iScore completely and you can then create a new game for tonight. To do that, go to the home screen on your device, then double tap the Home button. It will show all running applications. Hold your finger on the iScore icon in running applications, then press the red minus to close the game. Then start iScore and you should be at the main menu where you can create a new game.
We have never heard of anyone entering a 50 inning game. If you are trying to enter past games, enter each one as a separate game. You can just use stat overrides without having to enter each at bat if you would like. Otherwise score the games one at a time.
Re: Real Trouble
Posted: Sat Apr 28, 2012 2:32 pm
by be455
I keep the book on iscore. Missed several games. Was entering the dummy game/stats, just to update batting averages. Realize this isnt the best way to do this. Person keeping the paper book was terrible. Was just trying to get some of the basics in.
I tried completely closing the app, even shutting down my I-Pad and restarting. It still does the same thing.
Re: Real Trouble
Posted: Sat Apr 28, 2012 2:38 pm
by FTMSupport
If you do an Options -> Export and email us your customer ID, we will take a look at your data. Customer ID is found on Options screen, and send the email to
support@iscoresports.com.
Re: Real Trouble
Posted: Sat Apr 28, 2012 2:39 pm
by be455
The app won't stay open long enough to do an export. It closes automatically after about 5-6 seconds.
Re: Real Trouble
Posted: Sat Apr 28, 2012 2:47 pm
by FTMSupport
ok.. we see you are now emailing us directly at support. We will work with you there.