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Broadcasting game not working

Posted: Sat Apr 28, 2012 1:28 pm
by irishgator
(Samsung Epic Touch 4G)
For some reason, my broadcasting is not working. I keep getting this pop-up:

The page at data.iscorecentral.com says:

Please verify the customer ID that was entered.
Either it is invalide or the owner of this
device has not yet enable scorecasting or created
their first game.

To enable scorecasting, go to the Options screen
in iScore and turn the scorecasting switch On. To
create a new game, go to Game Manager and touch
Add. To scorecast a previously scored game,
select the game from Game Manager and in the Game
Info screen press iScorecast Synchronize.

With scorecasting enabled, all new games will
be automatically broadcast.


I went in and forced the broadcast after the game, so it is there. But, when I try broadcasting another game, it doesn't show up online to be viewed...

Re: Broadcasting game not working

Posted: Sat Apr 28, 2012 2:19 pm
by mprusak
So you have iscorecast enabled and an active internet connection when scoring a game?

Re: Broadcasting game not working

Posted: Sat Apr 28, 2012 2:59 pm
by irishgator
Definitely.

Re: Broadcasting game not working

Posted: Sat Apr 28, 2012 3:32 pm
by FTMSupport
If you can email your customer ID to support@iscoresports.com, we can take a look and see what is going on.