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Player Headshots
Posted: Thu Apr 26, 2012 9:57 am
by RoundingThird
I was working with the player headshot of one of my players and now have a photo. Thing is I'd like to remove the picture but I can't seem to find where to do it? Is it possible to remove the players headshot?
Re: Player Headshots
Posted: Thu Apr 26, 2012 10:53 am
by FTMSupport
You can not remove a photo, but you can change it. Select an "empty" picture if you would like, or right click on our "silhouette" photo for another player, do a Save As, then select that photo for your player.
Re: Player Headshots
Posted: Thu Apr 26, 2012 11:30 am
by RoundingThird
When I look at another players card there is no silohete. Just a message stating No additional player information available. The reason I want to remove it is I was printing out player stat sheets and it puts the players picture on each of their sheets. That's a lot of ink I was hoping to avoid that.
Re: Player Headshots
Posted: Thu Apr 26, 2012 12:05 pm
by FTMSupport
If you can email us your Customer ID (found on Options screen) and which player it is, we can remove the photo for you. Or you can set it to a plain white image which should not use any ink.
Re: Player Headshots
Posted: Fri Apr 27, 2012 9:07 pm
by sromano
Im having same problem, Uploaded a generic pic for all players and can't change it to another....I dont need to delete current pic just upload over it.....
Re: Player Headshots
Posted: Sat Apr 28, 2012 11:30 am
by FTMSupport
When you upload over a pic, if you are not seeing the update, it is likely a browser cache issue. After a few hours the cache will clear on its own, but if you clear your browser cache manually, you will see the updated picture right away.
Re: Player Headshots
Posted: Sat Apr 28, 2012 8:56 pm
by sromano
FTMSupport wrote:When you upload over a pic, if you are not seeing the update, it is likely a browser cache issue. After a few hours the cache will clear on its own, but if you clear your browser cache manually, you will see the updated picture right away.
Tried it All..
I'm in the IT field...and wish I could play on any other field......
Changed all my roster pics, even though the pics didn't change. I said I will give it till the am. but only 2 players pics were changed...I can send you any info you need..
Re: Player Headshots
Posted: Sat Apr 28, 2012 9:06 pm
by FTMSupport
If you log in to the Admin Website (
http://my.iscorecentral.com" onclick="window.open(this.href);return false;) and select your team, does it show the right images for the players?
Re: Player Headshots
Posted: Tue May 01, 2012 2:44 am
by sromano
Sorry to be late in replying, fixed it right after I posted last comment.
I removed iscore website from "Compatibility View Settings" in IE8. The upload screen was larger and new photos appeared.
thx
Re: Player Headshots
Posted: Fri May 04, 2012 5:23 am
by RoundingThird
Thanks for fixing it.