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Player in tats but not box score
Posted: Thu Apr 19, 2012 6:01 pm
by ffraas1
Substituted two players in the game in the same inning. Both showed up in the team scorecard and stats but one didn't show up in the emailed box score. Trying to figure out why. Any insight is welcomed. Thanks
Re: Player in tats but not box score
Posted: Thu Apr 19, 2012 9:07 pm
by FTMSupport
Did the player that did not show up bat? If there are no offensive statistics for the player, he will not show up in the box score.
Re: Player in tats but not box score
Posted: Fri Apr 20, 2012 7:40 am
by ffraas1
Neither player hit, but both were on the field defensively. Neither made a defensive play. The one still showed up.
Re: Player in tats but not box score
Posted: Fri Apr 20, 2012 7:52 am
by FTMSupport
If you can do an Options -> Export from within iScore and email your customer ID (found on Options screen) to
support@iscoresports.com and let us know which game/players did/did not show up, we can take a look at your data and let you know why.