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Scorecard Issues

Posted: Tue Apr 10, 2012 11:13 am
by swammy572
I have scored several games and have had an issue with the "pdf" scorecard output. On several occasions it has overwritten two at bats on the first and second batter in the line up. At first glance at the scorecard it appears that they only had 3 at bats, when in fact they have had 4 like the rest of the line up. The actual stats appear to be correct, just not visible on scorecard.

Any suggestions on what may be going on??

Re: Scorecard Issues

Posted: Tue Apr 10, 2012 11:25 am
by FTMSupport
No ideas without looking at it. If you can do an Options -> Export from your device and email us with the customer ID (found on Options screen in iScore) to support@iscoresports.com, and let us know which game it is, we can take a look at your data to see what is going on. Also be sure you are using the latest version of whatever iScore app you are using.