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not sure what to do
Posted: Sat Mar 31, 2012 8:58 am
by KevTN
I am at the ballfields. My tablet stopworking. Allthe stats and such are on the tablet. I have uploaded my games to the icadt website. Am I hosed? Or can I get the stats back. I have my phone that I downloaded score to. This android based. Thank you
Re: not sure what to do
Posted: Sat Mar 31, 2012 9:02 am
by KevTN
I guess I need to know how to change my customer number on my phone to the same as my tablet
Re: not sure what to do
Posted: Sat Mar 31, 2012 9:49 am
by FTMSupport
You can not change the customer ID of a device, but you can use Data Sharing to transfer data between devices. Here is a link that describes Data Sharing:
http://iscoresports.com/baseball/kb/faq ... _share.php
Re: not sure what to do
Posted: Sun Apr 01, 2012 3:46 pm
by KevTN
Thanks for your help...I am missing one tournment...I know I uploaded to iscorecast. Is there a way to get the stats from there?
Thank you,
Kevin
Re: not sure what to do
Posted: Sun Apr 01, 2012 5:59 pm
by FTMSupport
The first thing to always check is to go to League Manager and make sure the All league is checked.
If you used iScorecast, yes, you can import data from the iScorecast. Go to Options -> Data Sharing -> Get from Web Database. For customer ID, enter "sc:XXXXX" (include the sc: and change XXXXX to the customer ID of the device that did the iScorecast), and for Password, enter the Admin password for the customer ID that did the iScorecast. It will then list any iScorecasts you do not already have on your device and you can import them.
Re: not sure what to do
Posted: Mon Apr 02, 2012 12:32 pm
by KevTN
Thanks for your help. I was able to get about 95% of the info recovered.