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Bought wrong version?

Posted: Sun Jan 22, 2012 3:49 pm
by Gregc330
I purchased version 3.44 on 1/7 but noticed now that is says iphone-itouch but does say ipad. THere is another version just for the ipad. Do I have to buy another app?

Re: Bought wrong version?

Posted: Sun Jan 22, 2012 6:12 pm
by FTMSupport
If you do an Options -> Export from your device, and email us at support@iscoresports.com with your Customer ID (found on the Options screen), we can see what we can do.

Re: Bought wrong version?

Posted: Sun Jan 22, 2012 6:53 pm
by Gregc330
Thank you.

Re: Bought wrong version?

Posted: Mon Jan 23, 2012 4:41 am
by team mom
This confusion happens a lot due to the fact the iphone version says compatible for ipad but is not clear that there is a separate ipad version available. If there was a way to change the app name at apple to iscore for iphone I think it would reduce the confusion. The ipad version already says iscore for the ipad, but if you are a new user, you may not realize you need to look for a separate version.

Re: Bought wrong version?

Posted: Mon Jan 23, 2012 8:29 am
by sandman
how do i know what version i have?

Re: Bought wrong version?

Posted: Mon Jan 23, 2012 8:34 am
by team mom
This thread addresses that pretty well.

viewtopic.php?f=3&t=4562" onclick="window.open(this.href);return false;

Re: Bought wrong version?

Posted: Mon Jan 23, 2012 8:37 am
by sandman
thanks for your help