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synced ipad

Posted: Wed Oct 19, 2011 10:51 am
by gmrw2001
I sync/upgraded my ipad recently. I lost all of my games on iscore. I see them on my administrative website and on the website where you view the games but they are not on my ipad. How do I put them back on my ipad. The same thing happened a while back when I synced my ipad and I ended up out of frustration deleting iscore and reinstalling the app and everything came back up . I tried that this time and I still do not have any of the info on iscore. Any suggestions? thanks

Re: synced ipad

Posted: Wed Oct 19, 2011 10:54 am
by FTMSupport
You should be able to do an Options -> Import from within iScore to bring the last exported data back to your device.

Re: synced ipad

Posted: Wed Oct 19, 2011 11:56 am
by gmrw2001
On my ipad or administrative website?
Thanks

Re: synced ipad

Posted: Wed Oct 19, 2011 1:58 pm
by FTMSupport
You said the data is already correct on your Admin Website, so doing an Options -> Import from within iScore (on the iPad) will pull the data back from the server to your device.

Re: synced ipad

Posted: Wed Oct 19, 2011 6:13 pm
by gmrw2001
It says loading data but doesn't. I tried to sync it with iTunes cause had it loaded there but didn't work. Guess I lost it .

Re: synced ipad

Posted: Wed Oct 19, 2011 7:02 pm
by FTMSupport
If you email us your customer ID we can check our server.

Re: synced ipad

Posted: Thu Oct 20, 2011 4:04 pm
by gmrw2001
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