Page 1 of 1

New Team Site Not Showing Up

Posted: Thu Jun 30, 2011 8:59 am
by jbeau8
I've paid for a new site. ( my second one)
http://www.iscorebaseball.com/virginiarenegades" onclick="window.open(this.href);return false;

The site shows active on my Ipad
When I go to the iscore site to search for my new site or if I try to go directly to the URL the site does not appear.

Re: New Team Site Not Showing Up

Posted: Thu Jun 30, 2011 9:53 am
by OhioTex
when FTMSupport sees this i am sure they will respond. this is the second instance of this type of error in the last week I have seen on the forum. i am not sure if it corrects itself or if FTM does something. you may want to send an email to support@iscoresports.com with your customer ID and the team site name. (last time it was fixed within 24 hours).

Re: New Team Site Not Showing Up

Posted: Thu Jun 30, 2011 11:01 am
by FTMSupport
We just forced the server to recreate your site. Not sure why it was not created. If anyone experiences this type of issue, please email us direct at support@iscoresports.com.

Re: New Team Site Not Showing Up

Posted: Thu Jun 30, 2011 12:08 pm
by jbeau8
Excellent. Works now. Thanks!

Re: New Team Site Not Showing Up

Posted: Thu Jun 30, 2011 12:43 pm
by danmcc
Great service FTM, just 2 hours from issue notification to resolution. Keep up the good work.