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Can't view all the words
Posted: Tue May 24, 2011 7:32 pm
by Zackalec
In the box that shows the plays in text, if a lot happens some of the words get cut off. I've tried expanding the box but it won't expand. I've tried going to pitch by pitch. For example it says "player so and gets thro...". It should read something like "player so and so gets thrown out by the second baseman" or something like that. How do I read the whole text? Can I somehow expand that box or expand the text in play by play?
Re: Can't view all the words
Posted: Tue May 24, 2011 8:05 pm
by FTMSupport
If you go to Game Manager, select the game, select Pitch by Pitch, you can then scroll through each pitch in great detail. If you tap the pitch detail, it will show each event that took place during the play as well.
Re: Can't view all the words
Posted: Wed May 25, 2011 1:46 am
by Zackalec
I did that and it still cuts off the last words of the sentence. In some cases the pitch detail created a second line and finishes the sentence but most of the time, there is only one line and I get a ... . Is there any way to give more space to the text. There is plenty of room on the screen for it.
Re: Can't view all the words
Posted: Wed May 25, 2011 2:32 am
by FTMSupport
We would have to see the issue. If you can do an Options -> Export, and email us your customer ID to
support@iscoresports.com with the game and pitch that the above steps are not showing you correctly, we can take a look.
Re: Can't view all the words
Posted: Wed May 25, 2011 4:50 am
by OhioTex
Which device are you using also?