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2 hits, same AB? How to remove?
Posted: Fri May 13, 2011 7:20 am
by jbfly
Usually I videotape every game and score with the video. Last week, I have to score LIVE, so I'm not sure what I did wrong.
I have an entry that in "pitch by pitch" reads like this:
"#11 Mike Smith hits a medium grounder for a single. #11 Mike Smith steals second. #11 Mike Smith hits a medium line drive for a single."
How do I remove the 2nd entry (the line drive)? The weird thing is that on the diamond graphic on the upper right just shows a runner on first...
Thanks
Re: 2 hits, same AB? How to remove?
Posted: Fri May 13, 2011 8:50 am
by FTMSupport
We are not sure how that can happen either. If you can do an Options->Export from within iScore, and email us your customer ID (found on Options screen), and let us know which game / inning you are seeing this in, we can take a look. Send email to
support@iscoresports.com.
Re: 2 hits, same AB? How to remove?
Posted: Tue May 17, 2011 5:27 am
by Stix Keeper
I had a simillar problem with a batter being put out as the third hole batter only to have him placed in the fourth hole position. Some kind of glitch in the software I think. I read a post somewhere that suggested that I turn off the cellular data as it may have been assciated with a clock update which threw iscore out of sync. Not really sure how this works but I have had no further problems since doing this. If you like to tweet results though you would be out of luck.
Re: 2 hits, same AB? How to remove?
Posted: Tue May 17, 2011 8:09 am
by FTMSupport
You can just turn off the automatic clock synching and leave the internet connection active.
Re: 2 hits, same AB? How to remove?
Posted: Tue May 17, 2011 12:13 pm
by Stix Keeper
I assume you mean in the settings section of the ipad right? There is no clock syncing in iscore, correct?
Re: 2 hits, same AB? How to remove?
Posted: Tue May 17, 2011 1:01 pm
by FTMSupport
Correct, settings of the iPad. Go to Settings from iOS home screen, seelct General, Date & Time, and change the "Set Automatically" setting to OFF.