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Recent Update

Posted: Tue Apr 19, 2011 3:56 pm
by Coachcwp
I recently synced my ipad touch and all of the information was deleted from the app. is there any way to get it back?

Re: Recent Update

Posted: Tue Apr 19, 2011 4:26 pm
by danmcc
Welcome to the board.

Tap leagues, then confirm that you have the "all" league checked. If the all league is unchecked and you have no other leagues the games won't show.

Re: Recent Update

Posted: Tue Apr 19, 2011 4:48 pm
by Coachcwp
what if there are some on the broadcast system? if there any way to get those back

Re: Recent Update

Posted: Tue Apr 19, 2011 5:17 pm
by FTMSupport
Synching should not actually remove data. If it does, that is an issue you should bring up with Apple. If you have done an Options->Export from iScore, you can recover your data by doing an Options->Import. If you have used iScorecast for your games, you can also recover your data using data sharing. Go to Options->Data Sharing -> Get from Web Database.

For Customer ID, enter "sc:xxxxx" replacing the "x"s with the actual customer ID from your device. (be sure to include the "sc:" as this tells the server you are importing from the iScorecast). For password, enter your Admin Password as seen on Options->Admin Website on your device. If you have not yet established a password, you can create one on that screen.

After entering that information, tap Login, and it will list any games you have iScorecast that are no longer on your device.

Re: Recent Update

Posted: Tue Apr 19, 2011 6:03 pm
by OhioTex
Learned something new today !! "sc"
FTMSupport wrote:Synching should not actually remove data. If it does, that is an issue you should bring up with Apple. If you have done an Options->Export from iScore, you can recover your data by doing an Options->Import. If you have used iScorecast for your games, you can also recover your data using data sharing. Go to Options->Data Sharing -> Get from Web Database.

For Customer ID, enter "sc:xxxxx" replacing the "x"s with the actual customer ID from your device. (be sure to include the "sc:" as this tells the server you are importing from the iScorecast). For password, enter your Admin Password as seen on Options->Admin Website on your device. If you have not yet established a password, you can create one on that screen.

After entering that information, tap Login, and it will list any games you have iScorecast that are no longer on your device.