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Export / Import

Posted: Wed Feb 09, 2011 9:57 am
by Paul
So, the override isn't working on the my.iscorecentral.com site for some reason. It never lets me override. So, I exported from my device...

I spent most of the morning entering in rosters and when I exported, they are all gone. Didn't think it would overwrite since there was nothing there. Don't suppose the support people can wave their wand and get that back, could they??

Re: Export / Import

Posted: Wed Feb 09, 2011 10:04 am
by FTMSupport
If you email us directly at support@iscorecentral.com with your customer ID, we can restore the data on the server, and you can then do an IMPORT.

The steps to do updates on the server are:

1. Options->Export from your device (this copies data from your device to the server)

2. Make any edits you want on the server

3. Options->Import on your device (this copies the data back from the server to your device)

Re: Export / Import

Posted: Wed Feb 09, 2011 1:13 pm
by OhioTex
Paul wrote: Don't suppose the support people can wave their wand and get that back, could they??
My guess is they can, and will ( hey actually store last three exports i think). so you should be good. !!