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Email Player's Card
Posted: Tue Nov 16, 2010 7:51 pm
by rexrode
I like the feature of emailing the players card and the first time I used it, it worked real well. Our fall season just ended and I went to email the players card and pdf file didn't open correctly and all the info wasn't on it. What do I need to do to fix it.
Re: Email Player's Card
Posted: Tue Nov 16, 2010 9:03 pm
by FTMSupport
We have had a couple people report issues like this and have been able to fix it in their specific cases. If you can do an Options->Export on your device, and email your customer ID (found in bottom left of Options screen) to
support@iscorecentral.com, and let us know which player is not coming out correct, we can take a look to see what is happening.
Re: Email Player's Card
Posted: Wed Nov 17, 2010 6:22 pm
by rexrode
I check on about three of our players and was having the issue. If I export my info, will I loose it from the ipad?
Thanks
Re: Email Player's Card
Posted: Wed Nov 17, 2010 8:53 pm
by FTMSupport
No, you will not lose it. Export sends a copy to our server.