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Team Missing from League

Posted: Mon Nov 01, 2010 2:22 pm
by jackiegripple
I have 3 teams that are missing from my league. I have doublechecked everything and made sure they are correct, but they still do not show up in the Team Manager when I want to run my stats. What could be causing this?

Re: Team Missing from League

Posted: Mon Nov 01, 2010 2:28 pm
by OhioTex
Have you tried turning on "ALL" league, in league manager..

You did not explicitly mention trying that, please do that and report back if your team is still missing.. This is the number one cause/fix...
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If it is there, just click on the team, and re assign to the desired leqgues

Re: Team Missing from League

Posted: Mon Nov 01, 2010 6:53 pm
by jackiegripple
I did that. The 3 games show up in the Game Manager when "ALL" is selected, but they don't show up in the Team Manager. I can see the games, stats, and everything in the Game Manager. I can even email those game stats, but they are not showing up i n the Team Manager.

Re: Team Missing from League

Posted: Mon Nov 01, 2010 8:17 pm
by OhioTex
you will probably need to send an email to support@iscorecentral.com , include your device id and export your database,
please describe in the email the suspect games and missing teams

Are you sure you did not delete the teams? I have never seen the teams disappear..

are you missing both the home and visiting team?

have you checked to see if the players, are in player manager?

Re: Team Missing from League

Posted: Tue Nov 02, 2010 7:00 am
by jackiegripple
I will look. It's strange. I can go to Game Manager and see the entire game for all 3 of those that are missing from the League. I can even email the stats.

thanks

Re: Team Missing from League

Posted: Tue Nov 02, 2010 10:00 am
by OhioTex
Are you confirming you have not ever deleated teams?

Did perhaps you try and play with the team merge feauture and inadvertently merge a team?

Do you have any teams listed in team manager?

When was last time you exported?

Did you export after the last game you scored? Uf so, Another thing to look into is on the admin web site, my.iscorecentral.com under team tabs are there different list of teams there than on your hand held.