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Team and player data not saving
Posted: Thu Jun 10, 2010 7:43 pm
by rexrode
We are new to iscore I am having problems with player and team rosters not saving. Hit the save button and it just slides off the screen never to be found again. Thanks
Re: Team and player data not saving
Posted: Thu Jun 10, 2010 7:57 pm
by FTMSupport
The majority of the time this is because users have turned the "All" league off. If you go to League Manager, and make sure the "All" league is selected, this will usually make the data show.
If you check and All is already checked, then if you can export your database to us (got to Options->Export) and email your customer ID (bottom left of Options screen) to
support@iscorecentral.com, and include a brief description of what is happening, we should be able to help you that way.
Re: Team and player data not saving
Posted: Fri Jun 11, 2010 3:07 am
by rexrode
Thank you that is what I needed
Re: Team and player data not saving
Posted: Fri Aug 13, 2010 8:30 pm
by Mongoose
I may really need help support team. I do not have all in the add a league section....and I have a league that I can not modify......I want to know how to start over...thanks.
Re: Team and player data not saving
Posted: Fri Aug 13, 2010 8:47 pm
by FTMSupport
If you truly want to start completely from scratch, you can uninstall iScore, and reinstall... this will reset your database. If you would like us to take a look at your database to see what has happened, you can export and email us as we suggested in the other thread. Thank you.