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Different customer IDs, how to combine?

Posted: Wed May 02, 2018 6:20 pm
by bhoefer2
I have scored the first few games of our season on my iPad. I’ve successfully setup a team website that has all of the games and stats loaded on it.

I had a game all setup for Monday night, but forgot my iPad. I tried to import the game to my iPhone, but that would not work. I’m guessing it’s because I had not exported it from my iPad yet. Actually, I tried to import everything to my iPhone even though it said that would overwrite alldata on my phone, which would have been ok, but that didn’t work either. So I scrambled to create a new game on my phone Andy I didn’t score it on my phone.

How do I now get this game to our team website and our online data, and eventually my iPad too? I’ve noticed that my phone and iPad have different “customer ID” numbers. Should they be the same?

Once I get this solved I’ll want to figure out how to get another person setup to be able to score on their device in case I miss a game, and have them able to get their data into our database

Thanks in advance!

Re: Different customer IDs, how to combine?

Posted: Wed May 02, 2018 8:09 pm
by FTMSupport
Data Sharing is the answer to both your questions. See this link for more information on data sharing:

http://iscoresports.com/baseball/kb/faq ... _share.php

Re: Different customer IDs, how to combine?

Posted: Wed May 02, 2018 8:25 pm
by bhoefer2
FTMSupport wrote:
Wed May 02, 2018 8:09 pm
Data Sharing is the answer to both your questions. See this link for more information on data sharing:

http://iscoresports.com/baseball/kb/faq ... _share.php
Thanks! That worked great. It actually let me use Bluetooth to transfer from iPhone to iPad even though that tutorial said that shouldn’t work

So if another parent is going to score a game, I should have them download the app, then data share our team with them, have them score the game and data share its results back to me? They don’t need my customer ID, do they? Also, can I create the game ahead of time and data share it to them to score?

Thanks again!

Re: Different customer IDs, how to combine?

Posted: Wed May 02, 2018 9:47 pm
by OhioTex
When you want to data share over the web

Option > export from your device

Provide device id and password

they can discover game or team from your device.