Page 1 of 1
Data sharing
Posted: Mon Apr 27, 2015 5:54 pm
by Pops
I'm trying to get some games from a buddy. I go to data sharing then get from web put his ID and password in and get wrong ID. What am I doing wrong?
Re: Data sharing
Posted: Mon Apr 27, 2015 6:17 pm
by Pops
I'll look at his device tomorrow and see if he gave me the right ID
Re: Data sharing
Posted: Mon Apr 27, 2015 11:31 pm
by FTMSupport
Be sure he has done an Options -> Export from his device as well so the data is available on the iScore servers.
Re: Data sharing
Posted: Tue Apr 28, 2015 4:25 pm
by Pops
He did an options export. And I viewed his ID and password. Tried again an still invalid.
Re: Data sharing
Posted: Tue Apr 28, 2015 7:46 pm
by FTMSupport
The password is case sensitive, so be sure to enter the correct case. If you want to email what you are trying to
support@iscoresports.com, we can take a look and see what is going on.