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Stats Settings has duplicate choices

Posted: Sat Mar 14, 2015 4:27 pm
by slmcweidman
When I go to select the Stats points I want to use there are multiples of the same. So if I select G-Games, it shows up twice. Some are listed 3+ times and any time 1 of them is selected, it shows up all of the times it is in the list and in that place in the list. They repeat randomly throughout the list choice in different and odd places. Any ideas on how to only have them show up 1 time and where I want them ordered?

Re: Stats Settings has duplicate choices

Posted: Sun Mar 15, 2015 10:08 am
by FTMSupport
We are guessing you are using an Android device? We are not sure why this happens occasionally, but here are the steps to correct it:

1. Do an Options -> Export in iScore (and note your customer ID in the Options screen)

2. Uninstall iScore

3. Re-install iScore

4. Do an Options -> Import to retrieve your data back to the device

The stats options should now only appear one time.

If anyone knows what they did just prior to getting into this state, we would love to know so we can prevent it from happening in the future.

Re: Stats Settings has duplicate choices

Posted: Sun Mar 15, 2015 2:44 pm
by slmcweidman
That worked perfectly. Thanks for your help. :D