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Trouble adding photos to player card
Posted: Tue Dec 09, 2014 5:11 pm
by BrendenSox12
Apple iPad here:
Team manager --> specific team --> roster --> click on player
Once I'm here I try to click the camera icon at the bottom which leads me to choosing a source, camera or photo album
I click on photo album to get the picture but instead of being directed to my images the "choose your source: camera or photo album" disappears and I remain in the edit player screen without being directed to my album.
Help/Suggestions?
Thank you!
Re: Trouble adding photos to player card
Posted: Wed Dec 10, 2014 12:43 am
by FTMSupport
There is a fix for this awaiting Apple's approval - the issue was introduced with iOS8.
In the meantime, you can upload player photos by following the instructions here:
http://iscoresports.com/baseball/kb/faq ... photos.php
Re: Trouble adding photos to player card
Posted: Wed Dec 10, 2014 4:43 am
by BrendenSox12
Thanks for the help!
Re: Trouble adding photos to player card
Posted: Fri Jan 09, 2015 4:45 pm
by BrendenSox12
I don't know if you guys have fixed this problem with the last update, but it is still occuring. I have got the last update for the iOS8 and am unsure if the problem was fixed or of it wasn't.
Just curious.
Thanks for all the help!!
Re: Trouble adding photos to player card
Posted: Sat Jan 10, 2015 12:21 pm
by FTMSupport
It should have been fixed with the latest update. If it is not working for you on the latest update please let us know the type of device you have, which iOS version, and the exact steps you are using and we will try and reproduce the issue on a similar device here.
Re: Trouble adding photos to player card
Posted: Sat Jan 10, 2015 1:07 pm
by BrendenSox12
Apple iPad
Version 8.1.2
Steps:
Click on team manager
Click on specific team
Click on roster
Click on specific player
Click on camera icon
Click photo album
Then the option disappears and I am still in the editing player screen
Re: Trouble adding photos to player card
Posted: Thu Jan 15, 2015 1:04 pm
by BrendenSox12
Anything? Progress?
Re: Trouble adding photos to player card
Posted: Thu Jan 15, 2015 9:35 pm
by FTMSupport
Yes, we will get this fixed in an upcoming release. For now you can go to Player Manager, select a player, and add a photo to the player from there.
Thank you for bringing this to our attention.
Re: Trouble adding photos to player card
Posted: Fri Jan 16, 2015 4:39 am
by BrendenSox12
Thanks for the help!
By far the best app out there.