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Team logo upload
Posted: Mon Oct 13, 2014 3:02 pm
by team mom
I am unable to upload a photo from my ipad. Selecting choose from photo library results in no action. I can not select camera either. Did not have this issue before iOS updae. Is this another bug? My app privacy settings does allow for camera sharing.
Re: Team logo upload
Posted: Mon Oct 13, 2014 7:33 pm
by FTMSupport
There is an update awaiting Apple's approval that fixes this issue.
Re: Team logo upload
Posted: Tue Oct 28, 2014 2:22 pm
by team mom
Is this the most recent update posted or is it still waiting approval?
Re: Team logo upload
Posted: Wed Oct 29, 2014 8:19 am
by FTMSupport
The version available now should have fixed this. We just tried on an iPad here with the most recent version, and we were able to go to Team Manager, select a team, tap the logo, select an image from the library, and it worked.
Re: Team logo upload
Posted: Wed Oct 29, 2014 8:21 am
by team mom
I am still having issues uploading player photos, thought it was the same fix as the logos (which I have not tried lately.)
Re: Team logo upload
Posted: Wed Oct 29, 2014 8:23 am
by FTMSupport
Just went to Player Manager with the most recent update on an iPad, selected a Player, tapped the image, and selected a photo from the library and that worked as well. Are these the same steps you are using? What happens when you try it?
Re: Team logo upload
Posted: Wed Oct 29, 2014 8:26 am
by team mom
I did try these steps. My initial step was to access the player through team manager, but when that did not work I tried through player manager as well. Neither worked. I was able to change photos by going through the admin site later. When you select camera, and then photo album as your source, nothing happens. I made sure that I had the most recent iscore version downloaded (4.51 I think from memory) before I tried.
Re: Team logo upload
Posted: Wed Oct 29, 2014 8:35 am
by FTMSupport
OK, we see that it is not working when you go to Team Manager and try and select a photo that way on iOS8. We will get this fixed.
But when we use these steps:
Player Manager -> select Player -> tap Photo in upper left -> Photo Album, it then lets us select an image for the player.
We will get the selecting photo for a player when going through Team Manager on iOS8 working for the next update.
Re: Team logo upload
Posted: Wed Oct 29, 2014 9:02 am
by team mom
great, thank-you.