New iPad - now website is not updating

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culturevi
Posts: 1
Joined: Mon Jul 12, 2010 11:50 am

New iPad - now website is not updating

Post by culturevi » Mon Jul 12, 2010 11:58 am

i had updated the site from my original ipad but bought a new one. all the info is there and i've been updating it, but none of the games have been reflected on the site since i changed ipads.

ive exported the data. ive isynchronized each game. and on the http://my.iscorecentral.com/scorecasts.php" onclick="window.open(this.href);return false; website, the games and scorecasts are all updated correctly. but the tuneup page says it hasnt been exported in 691 hours (since i got my last ipad). and the regular website isnt updated.

my site is http://iscorebaseball.com/goodtimes" onclick="window.open(this.href);return false;

my email is culturevi@gmail.com if that's easiest

thanks!
wil
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: New iPad - now website is not updating

Post by FTMSupport » Mon Jul 12, 2010 12:55 pm

When you get a new device, it has a new Customer ID associated with it. If you want the website to start coming from that new Customer ID instead of the old one, just send us an email to support@iscorecentral.com with your new Customer ID (found on the Options screen) and the name of your website (goodtimes in your case), and we can make the change so your website comes from the new device. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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