Correcting a lineup after a game has been completed

[lucabrasi]

I followed your instructions exactly and made sure that I hit "save" before I exited. I could go into the batting statistics and the line up would be in order but when I exited the program and then re entered, all the names were gone again.

[lucabrasi]

I followed your instructions to the letter and made sure that I hit "save" afterward but the data wasn't saved. After I left the pitch by pitch section and saved the data, I could look at the batting statistics and all the names were there. But when I left the game completely and wend back in, all the names were gone again.

[FTMSupport]

If you export your database and email us your customer ID and the steps you are using, we can try and reproduce your issue and let you know what we find. Send the email to support@iscorecentral.com. Thank you.

[OhioTex]

will be curious the outcome... the described steps should have worked...

perhaps a problamatic characters in the team or game names?

[lucabrasi]

I have exported my database to your server and I e-mailed my customer ID as well. To answer another post, none of my players have any special characters in their names.

[lucabrasi]

After importing my fixed database, I followed the instructions via the game manager, pitch by pitch edit, ... and everything worked great.

Thanks again for everyones input.

[OhioTex]

glad it is solved. !!!! .


will be curious if FTM isolated the source/cause... or if it is just one of those one off.. who knows.

[lucabrasi]

FTM isolated the cause - me! I had deleted some incomplete players from my player manager and in doing so, correupted the data. All good now except for one game with bad data. I may just delete the game entirely and re-enter it.

[OhioTex]

yes....,. deleting players can have some unanticipated effects on the database. even players you think you never will need again. .. been there done that,

TIP - ...what I do to de clutter my player manager periodically, is instead of deleting opponent players that i think i no longer need, I now just assign them it a special league i created called 'HidePlayers'. When 'hideplayers' league is turned off, the players effectively disapear and underlying database stays trouble free. ..