iPad reset

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benbouza79
Posts: 2
Joined: Thu Mar 31, 2016 12:57 pm

iPad reset

Post by benbouza79 » Thu Mar 31, 2016 12:59 pm

I had my Ipad that we have used for the last 5 baseball seasons reset recently. I do not think I had ever logged onto iscorecentral.com to register my email address. Is there a way to recover the stats if I have never done that step?
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: iPad reset

Post by OhioTex » Thu Mar 31, 2016 3:08 pm

It depends ... Some questions.. To help know what 'trail' you may have left ?

do u know what your device ID was ?

Did u regularly Option> export ?

Did U ever iscorecast ?

Did u ever have a paid team web site?

Did you ever use Twitter cast ?

Did you know if you had set or changed option > synchronization?

Did you regularly update your App?
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
benbouza79
Posts: 2
Joined: Thu Mar 31, 2016 12:57 pm

Re: iPad reset

Post by benbouza79 » Thu Mar 31, 2016 3:51 pm

I do know the device ID AD5A2642BD
We did option export frequently so that we could import to the Iowa Quikstats website.
We did not iscorecast.
No paid team website
No twittercast
Not sure on synchronization, but probably no
I believe it was updated frequently.
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: iPad reset

Post by OhioTex » Thu Mar 31, 2016 4:47 pm

You are golden if that is your old device ID

register your new device (option > register)
Option > Export your current device
Then email support@iscoresports.con
Explain your situation and give them your old device id and your new device id and registration email address. Explain what games you want them to merge ..

and they can help you out
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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