Crashes with balls and strikes

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momditoe
Posts: 2
Joined: Sat Mar 22, 2014 10:55 am

Crashes with balls and strikes

Post by momditoe » Sat Mar 22, 2014 11:00 am

We just downloaded Iscore today from google play for our ultratab android tablet. This tablet is in use only for Iscore. Every time I touch the ball or strike button Iscore closes but once you reopen the ball/strike is there. Is there any fix for this? It doesn't happened with in play balls only with registering the balls/strikes, is there something I am doing wrong?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Crashes with balls and strikes

Post by FTMSupport » Sat Mar 22, 2014 11:59 am

You can try tapping the Game Settings button in the bottom right of the main Scoring screen and set the Play Sounds option to "OFF".

Unfortunately we don't have any experience with an "Ultratab", but maybe they cut corners on the sound support. That is the only thing we can think of that would cause balls and strikes to have an issue but other buttons not have an issue on your device.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
momditoe
Posts: 2
Joined: Sat Mar 22, 2014 10:55 am

Re: Crashes with balls and strikes

Post by momditoe » Sat Mar 22, 2014 3:02 pm

Thank you!!!! That solved the problem!!!
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