Leagues not staying selected

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Daingerfield
Posts: 8
Joined: Tue Apr 16, 2013 2:33 am

Leagues not staying selected

Post by Daingerfield » Sat Feb 22, 2014 11:42 pm

I was just curious if anyone else has been having this problem on iPad. I can select a league then open league again and the selected league will still be un-selected. I can go through this several times with same result, then all at once the selected league(s) will be selected. But if I change league selection the whole process starts all over again.
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Leagues not staying selected

Post by OhioTex » Sun Feb 23, 2014 4:28 am

Sorry to hear, That sound frustrating. But I have not had that problem.

I use both an iPad1 and iPad3 air.

Have you tried restarting your iPad ?

How long have you had this issue? Have you recently update your app?
(Ie Days weeks months)

There are different places in the app where you can select leagues
.. In Which way are you having the trouble ?

Example
league manager > slider ( slider turns green).
Or team manager > select team > leagues > check marks
Player manger > select player > leagues > check marks
Game manager > select game> leagues > check marks

League manager > select league > select tab (game, team , player> check marks
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Leagues not staying selected

Post by FTMSupport » Sun Feb 23, 2014 7:26 am

If you can do an Options -> Export and email your customer ID to support@iscoresports.com, we can check your data to see if there is anything that can be causing this.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Daingerfield
Posts: 8
Joined: Tue Apr 16, 2013 2:33 am

Re: Leagues not staying selected

Post by Daingerfield » Sun Feb 23, 2014 4:42 pm

Noticed it mostly the last week or two. Only has issue during selecting leagues in league manager. If I restart my iPad and right to iScore it will work for a little while, but if restart then wait a bit before going into app it won't work. I even reset iPad to defaults with fresh install and get same problem.

This is my third season with iScore and I have never had anything like this happen
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Leagues not staying selected

Post by FTMSupport » Sun Feb 23, 2014 5:16 pm

We got your email about this, but it is important we get your customer ID in the email so we can look at your data. Please respond to the email for follow up.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Leagues not staying selected

Post by OhioTex » Sun Feb 23, 2014 5:34 pm

Congrats on season three ..

Once you send your device ID you will have the best service looking into it ..

The extra detail Will help them


which generation iPad do you use.. 1,2,3?
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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