Iscore not updating to website

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Sharks
Posts: 3
Joined: Wed Aug 07, 2013 4:10 am

Iscore not updating to website

Post by Sharks » Thu Oct 31, 2013 5:41 pm

When I export data not going to website.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Iscore not updating to website

Post by FTMSupport » Thu Oct 31, 2013 8:07 pm

Most of the time when we hear this, it means a user got a new device, and you will need to associate your new device with the Team Website. See the following link for how to do this:

http://iscoresports.com/baseball/kb/faq ... device.php

The second most common is that you have created a new / different team, and the website is not associated with that team. You can change the team a website is associated with by following the instructions here:

http://iscoresports.com/baseball/kb/faq ... ewteam.php

If neither of those things help, then please email us at support@iscoresports.com with the URL of your team website and the customer ID from your device as seen on the Options screen in iScore.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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