Unable to email stats and score sheets after game is over

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milwaukeebraves
Posts: 1
Joined: Sat Jun 30, 2012 8:19 pm

Unable to email stats and score sheets after game is over

Post by milwaukeebraves » Sat Jun 30, 2012 8:33 pm

I always send our stat sheets and score sheets via email to our team website guru to update our team and individual stats on our website. Although the last two days when I try to send it a pop up comes up saying I need a licensed copy of the app to send. Shouldn't I already have a licensed copy of the app if I purchased it frim the android app store? It has worked through our whole season until yesterday. It worked fine last week but this week it wont work. I even looked to see if there was an update for the app and there wasnt. Any suggestions or help is greatly appreciated.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Unable to email stats and score sheets after game is over

Post by FTMSupport » Sat Jun 30, 2012 9:50 pm

On an Android device the licensing issue occurs if iScore does a license check while you are not connected to the internet. It will cache the license check for some period of time (Google's Android Market does this), but occasionally needs to actually check again.

To fix the issue, you should start iScore, then use the "back arrow" on your device to exit all the way out. This makes sure iScore is not running. Make sure you are connected to the internet, then start iScore again, and you should be able to send emails. You do not need internet access to score games, and this license check only occurs occasionally.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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