Real Trouble

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be455
Posts: 6
Joined: Sat Apr 09, 2011 11:29 am

Real Trouble

Post by be455 » Sat Apr 28, 2012 2:26 pm

I was entering a dummy game to update stats from previuos games. Set the game for 50 innings so I could load all the info. When I got up around the 43rd inning, my Iscore shut down. Apparently it doesnt like that. Now, everytime I open it, it only stays open for about 6 seconds and then closes. I have to socre a game tonight. HELP HELP
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Real Trouble

Post by FTMSupport » Sat Apr 28, 2012 2:29 pm

Try shutting out of iScore completely and you can then create a new game for tonight. To do that, go to the home screen on your device, then double tap the Home button. It will show all running applications. Hold your finger on the iScore icon in running applications, then press the red minus to close the game. Then start iScore and you should be at the main menu where you can create a new game.

We have never heard of anyone entering a 50 inning game. If you are trying to enter past games, enter each one as a separate game. You can just use stat overrides without having to enter each at bat if you would like. Otherwise score the games one at a time.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
be455
Posts: 6
Joined: Sat Apr 09, 2011 11:29 am

Re: Real Trouble

Post by be455 » Sat Apr 28, 2012 2:32 pm

I keep the book on iscore. Missed several games. Was entering the dummy game/stats, just to update batting averages. Realize this isnt the best way to do this. Person keeping the paper book was terrible. Was just trying to get some of the basics in.

I tried completely closing the app, even shutting down my I-Pad and restarting. It still does the same thing.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Real Trouble

Post by FTMSupport » Sat Apr 28, 2012 2:38 pm

If you do an Options -> Export and email us your customer ID, we will take a look at your data. Customer ID is found on Options screen, and send the email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
be455
Posts: 6
Joined: Sat Apr 09, 2011 11:29 am

Re: Real Trouble

Post by be455 » Sat Apr 28, 2012 2:39 pm

The app won't stay open long enough to do an export. It closes automatically after about 5-6 seconds.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Real Trouble

Post by FTMSupport » Sat Apr 28, 2012 2:47 pm

ok.. we see you are now emailing us directly at support. We will work with you there.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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