Help needed to turn iscorecast back on

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chazwalt
Posts: 21
Joined: Mon May 10, 2010 6:17 am

Help needed to turn iscorecast back on

Post by chazwalt » Mon Jun 27, 2011 6:39 am

Guys, I can't find this on the forum but I'm pretty sure it is on here someplace.

I've scored more than 30 games for a summer team and have successfully webcast the iscore play-by-play. Weekend before last, I had to miss a tournament and had someone else keep score (paper & pencil version). Before I entered those games, I turned off the i-ScoreCast and TwitterCast features on my handheld. This past weekend our team played in another tournament, I turned those features back on again on my handheld for the four games played, but the i-ScoreCast link is not showing up on our team webpage. I really don't know if the i-ScoreCasts were even available live because I can't find a link for them on the iScorecast Viewer page either.

What do I need to do to reactivate the i-ScoreCasts?
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Help needed to turn iscorecast back on

Post by OhioTex » Mon Jun 27, 2011 6:50 am

It sounds like you did the right thing, enable iscorecast before scoring and have internet connectivity. however, based on other threads in this forum, there appears to have potentially been an issue with ftm servers over weekend that may explain the missing links on team page, despite you doing everything correct. (see other thread for info on it).

that said, if you can see your games from weekend on your team server, just missing iscorecast links, you can refresh the iscorecast servers manually by going into game manager, select game, at game info screen scroll down to iscorecast synchronize. do this for games that link is missing. if you are also missing scorecard link on team site, you can re email them to yourself and have servers pick them back up.

please post back if this solves your issues.
chazwalt
Posts: 21
Joined: Mon May 10, 2010 6:17 am

Re: Help needed to turn iscorecast back on

Post by chazwalt » Mon Jun 27, 2011 7:31 am

That did it. Thanks!
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