wrong roster download

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ddavid55
Posts: 7
Joined: Sun Mar 27, 2011 2:56 pm

wrong roster download

Post by ddavid55 » Sat Apr 02, 2011 4:11 pm

By accident today I downloaded the 2010 roster intead of 2011. Can anyone tell me who I can contact to see about applying a credit for my mistake. I downloaded through my ipad by clicking on Add On. I also downloaded 2011 as that is the one I am interested in.

Any assistance would be appreciated.

Also is this why I see a team name listed twice in Team Manager?
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: wrong roster download

Post by OhioTex » Sat Apr 02, 2011 4:34 pm

Email to Support@iscoresports.com

Please describe situation. (different folks on email than on this forum)

Include your customer id ( located bottom left on options screen)
ddavid55
Posts: 7
Joined: Sun Mar 27, 2011 2:56 pm

Re: wrong roster download

Post by ddavid55 » Sat Apr 02, 2011 4:44 pm

thank you

Any suggestions on how I can delete the 2010 roster on ipad
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: wrong roster download

Post by OhioTex » Sat Apr 02, 2011 5:41 pm

Quick solve is turn on only current 2011 leagues (ie. turn off 2010 MLB leagues and all league) (in effect hiding them) ( I think you can delete 2010 teams and players but that is risky and that takes more time and is more permanent, try hiding them first and later if you really don't want last year then you can delete.)
ddavid55
Posts: 7
Joined: Sun Mar 27, 2011 2:56 pm

Re: wrong roster download

Post by ddavid55 » Sun Apr 03, 2011 4:47 am

That did it, again appreciate the help.
My wife and I have season tickets to the Rays and she loves to keep score the traditional way. So thought by using this application it would help me to better understand and appreciate the game. So I am going through 2 learning curves.
ddavid55
Posts: 7
Joined: Sun Mar 27, 2011 2:56 pm

Re: wrong roster download

Post by ddavid55 » Sun Apr 03, 2011 4:49 am

also sent an email to support so lets see how they help out
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