Page 1 of 1

Special teams tackles

Posted: Sat Jun 22, 2013 7:52 am
by Afjb
Hi again, I noticed that special teams tackles are not showing up on either game stats or team stats. Defensive tackles are showing up fine but nothing is coming over with the special teams.

Tony

Re: Special teams tackles

Posted: Mon Jun 24, 2013 10:37 am
by Afjb
Have you been able to come up with any resolutions since I sent you the file?

Thanks

Tony

Re: Special teams tackles

Posted: Mon Jun 24, 2013 12:57 pm
by FTMSupport
If you can do an Options -> Export and email us at support@iscoresports.com with your customer ID and let us know which game you are seeing this with, we can take a look at your data.

Re: Special teams tackles

Posted: Mon Jun 24, 2013 4:14 pm
by Afjb
I already sent it to you a couple of days ago.

Thanks.

Re: Special teams tackles

Posted: Mon Jun 24, 2013 8:31 pm
by FTMSupport
You may want to send a follow up to that email - the support team may have overlooked it or not received it for some reason. We generally respond to all emails in < 24 hours (usually much less than that, but beyond 24 hours is very unusual).

Re: Special teams tackles

Posted: Wed Jun 26, 2013 6:08 pm
by Afjb
I sent the email again.