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Total Stats problems
Posted: Sat Sep 08, 2012 6:44 am
by tonyhendrix
I have a couple of issues with the stats showing a couple of players with incorrect stats. After reviewing the play by play, the plays were entered correctly, but for some reason the stats totals do not reflect it.
Re: Total Stats problems
Posted: Sat Sep 08, 2012 1:31 pm
by FTMSupport
First, be sure you are running the most recent version (1.71). If you are seeing any issues, if you can do an Options -> Export in iScore and email us your customer ID (found on Options screen) and let us know specifically which game/player you are seeing an issue with, we can take a look at your data.
Re: Total Stats problems
Posted: Wed Sep 12, 2012 1:04 pm
by WildcatObserver
I am having the same issue. I am on the current version of 1.71
Re: Total Stats problems
Posted: Wed Sep 12, 2012 1:54 pm
by FTMSupport
Please export and email as described in the previous post and be specific when emailing about player/game that you are having stat issues with and we will review your data to see what is going on.
Re: Total Stats problems
Posted: Wed Sep 12, 2012 2:01 pm
by WildcatObserver
I sent that information earlier. Thanks. How long do updates and fixes get released? this is a pretty major issue for me on being able to provide stats into MAXPREPS and to local papers.
Re: Total Stats problems
Posted: Wed Sep 12, 2012 2:12 pm
by FTMSupport
If a real issue is found, we generally submit an update to Apple right away.
As an FYI, we have had several requests like this lately in regards to PAT (running conversion attempts).
According to the statisticians guides for NCAA and NFL, the yardage gained / lost on a conversion attempt by a runner / passer do NOT count toward their total stats for a game. You will see the gain/loss in the play by play listing, but when calculating the total statistics, these numbers are not included. This is the correct way to calculate these totals, but it appears many people do not realize that and ask us why their yardages are not adding up.
Re: Total Stats problems
Posted: Wed Sep 12, 2012 2:33 pm
by FTMSupport
To be even more clear...
According to NFL rules:
No rushing, passing, receiving, interception, fumble or sack statistics shall be credited during an extra- point attempt. However, penalty yardage, if assessed, is recorded as if during a scrimmage down.
NCAA rules are more ambiguous but it is a similar rule :
Article 4. The extra point is attempted while time is out and is not to be recorded as a play from scrimmage (i.e., rush, pass, interception or kick). Exception: Penalties against Team A and Team B are recorded.
Re: Total Stats problems
Posted: Wed Sep 12, 2012 2:50 pm
by WildcatObserver
I understand that, unfortunately thats not the situation here. This player had over 120 yards rushing but only shows 60. And another player (#7 of same game) shows to have considerably more yards rushing than he should. I believe somehwere the yardage is being given to wrong player. Ive looked at the play by play and #7 shouldnt have anywhere near the yards the total gives him.
Thanks! I appreciate the quick responses!
Re: Total Stats problems
Posted: Wed Sep 12, 2012 3:45 pm
by FTMSupport
OK... if you have done the export and sent the email with the details of the players we should look at, then we will be responding to that as soon as we are able to research the issue.
Re: Total Stats problems
Posted: Wed Sep 12, 2012 4:44 pm
by FTMSupport
Following up one more time with a bit more information...
Typically the reason for the yardage discrepancy is because the running plays are not being recorded correctly. When you press Run on the main scoring screen, by default you are presented with a standard handoff/run/tackled play. When users report that yardage is off, this is generally because they drag the second icon (the handoff icon) down the field which makes iScore think the handoff occurred downfield and assigns the yardage as if this was the case. For a typical running play, simply drag the Tackled icon to the correct spot on the field (or double tap the correct spot on the field to have it move there automatically). To correct existing plays where the play was scored incorrectly, go to the Play by Play screen and press Edit on an incorrectly scored play. Press Quick Play in the top left of the Play Edit screen and select "Handoff,Run,Tackle". Now place the Tackled icon in the correct spot and leave the handoff icon behind the line of scrimmage and the stats will then be correctly calculated.