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App freezing up
Posted: Mon Aug 27, 2012 9:09 pm
by Sportsdog
Every time I push the tools button in the bottom right corner during a game the app will partly freeze up and I can't continue scoring. I have to completely shut down app and go back in to pick up where I left off. Very frustrating. Sometimes it will shut down on its own.
Re: App freezing up
Posted: Tue Aug 28, 2012 11:03 am
by FTMSupport
If you can give us steps to reproduce, and we can get the same result, we should be able to fix this issue. We just did this:
1. Went to Game Manager
2. Selected a game in progress
3. Selected Play
4. Tapped the tools button in the bottom right
It showed the options window with all the settings for the game.
Just to be sure, we tapped away and tapped the button in the bottom right several more times.
We did notice that "double tapping" on the tools button can produce some weird results, and we are going to come up with a fix for that. Is it possible you are double tapping the button?
Re: App freezing up
Posted: Tue Sep 04, 2012 9:35 am
by Sportsdog
Double tapping is what caused mine to freeze. I thought that tapping it a second time would exit out of the tools. Didn't realize I could tap anywhere on the screen to exit.