TD stat is wrong

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Thomsonpro
Posts: 41
Joined: Tue Jun 21, 2011 11:51 am

TD stat is wrong

Post by Thomsonpro » Sat Oct 15, 2011 1:55 pm

I scored a game and it put a TD for a player that didn't have one. I looked through all the plays and that player never had a TD. Even in the scoring drives it doesn't show this player with a TD but in the game stats it has him with one. Any ideas why and how to fix the stat? Any way to take it out of the game stats and season stats directly?
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: TD stat is wrong

Post by FTMSupport » Sat Oct 15, 2011 4:42 pm

If you can do an Options -> Export and email us your Customer ID (found on Options screen) and the game and player you are seeing the issue with, we can take a look. Send email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
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http://iscoresports.com/baseball/training.php#docs
Thomsonpro
Posts: 41
Joined: Tue Jun 21, 2011 11:51 am

Re: TD stat is wrong

Post by Thomsonpro » Sun Oct 16, 2011 5:01 am

Actually I see what it did.  It counted an run extra point conversion as a TD in the stats instead of a conversion. I have emailed the information requested.
Steve
Posts: 7
Joined: Sat Aug 20, 2011 5:26 am

Re: TD stat is wrong

Post by Steve » Fri Oct 21, 2011 7:30 pm

I had a similar issue. Receiver credited with 2 TDs and only had one total catch
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: TD stat is wrong

Post by FTMSupport » Fri Oct 21, 2011 7:40 pm

The TD being credited on the PAT conversion is something we have already fixed, and are still waiting on Apple's approval. On Monday, they said they expected approval within a week, but we have never had an approval take this long with the Football application, so we are not sure exactly what is taking so long.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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