Scoring error on muffed foul ball
- FTMSupport
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Re: Scoring error on muffed foul ball
If you can do an Options -> Export and email your customer ID and which game / inning / player(s) are involved, we can take a look at your data. Please include a blurb in the email to explain the issue as well (it is hard to know when an email comes in which forum post it is associated with).
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Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: Scoring error on muffed foul ball
Where do I email my customer id
- FTMSupport
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Re: Scoring error on muffed foul ball
Email us at support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: Scoring error on muffed foul ball
Sent. Thank you
- FTMSupport
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Re: Scoring error on muffed foul ball
OK, we found the issue. It is very isolated, but we have it fixed for an upcoming release.
If you use Assigned Error after a half inning has completed, but before the "Safe | Out" screen has been presented (i.e. the first batter of a new half inning), we do not track the state correctly internally so earned vs unearned is miscalculated. This issue only effects the iPad, and should be a rare case, but is fixed. (We have a very minor update awaiting Apple's approval right now --- wasn't even worth announcing, so this will be in the release following that one.)
Good find!
If you use Assigned Error after a half inning has completed, but before the "Safe | Out" screen has been presented (i.e. the first batter of a new half inning), we do not track the state correctly internally so earned vs unearned is miscalculated. This issue only effects the iPad, and should be a rare case, but is fixed. (We have a very minor update awaiting Apple's approval right now --- wasn't even worth announcing, so this will be in the release following that one.)
Good find!
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: Scoring error on muffed foul ball
Nice job...sounds like you had to dig deep to track that one down!FTMSupport wrote:
Good find!
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus
iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus
iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
Re: Scoring error on muffed foul ball
Thanks for fixing. How do I correct the game I sent you?
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Scoring error on muffed foul ball
You can use the stat overrides - go to Game Manager, select the Game, select the stat category that has the incorrect stat, and tap on any value to override it.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs