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Email problem!!
Posted: Thu Dec 20, 2012 12:32 pm
by CoachGabe
Ever since last update it will not send email of stats! It says it sent but nothing! Please Help
Gabe
Re: Email problem!!
Posted: Thu Dec 20, 2012 1:25 pm
by FTMSupport
Have you checked your SPAM folder of the recipient email address? If you do not find it there, do an Options -> Export from within iScore and email us at
support@iscoresports.com with the customer ID of your device and the email address you are trying to email to, and what game/team/player (or whatever type of email your are trying to send), and we will take a look to see what is going on.
Re: Email problem!!
Posted: Mon Jan 07, 2013 7:30 am
by Hoolix21
I am having the same trouble. Am not near my iPad and won't be till tomorrow. Just wondering if there was a resolution to the previous problem.
Re: Email problem!!
Posted: Mon Jan 07, 2013 7:47 am
by Hoolix21
Nevermind, it was in the spam folder; though it has never gone there before.
Re: Email problem!!
Posted: Mon Jan 07, 2013 9:06 am
by FTMSupport
gmail has been treating more and more emails as SPAM for some reason. Send an email from your gmail account to "
DoNotReply@iscoresports.com" and we will then be on your "friend" list and the emails should no longer go to SPAM.
Re: Email problem!!
Posted: Fri Feb 08, 2013 9:48 am
by mtrckohl
Emails not sending again! Not in spam mail and happening from all aspects of application; team stats as well as player stats. Tried sending from iPad and iPhone still nothing going through.
Re: Email problem!!
Posted: Fri Feb 08, 2013 10:44 am
by FTMSupport
We just tested sending an email and it came through with no issue.
See the following link for troubleshooting email issues:
http://iscoresports.com/baseball/kb/faq ... emails.php
Re: Email problem!!
Posted: Fri Feb 08, 2013 11:09 am
by mprusak
No problem here either.