Page 1 of 1

Not receiving stats email.

Posted: Wed Jan 11, 2012 9:30 pm
by Hughtx
I have sent stats to my email before which actually stores the email. Suddenly it says it sends successfully but I never receive them now. Please help, thank you

Re: Not receiving stats email.

Posted: Wed Jan 11, 2012 10:48 pm
by FTMSupport
Here is a URL that describes the most common issues when users are not receiving emails:

http://iscoresports.com/basketball/kb/f ... emails.php

If you continue to have trouble even after reading through the above, then if you can do an Options -> Export, and email us your customer ID (found on Options screen in iScore) to support@iscoresports.com, and let us know which game or team you are trying to email stats for, we can take a look.