Not receiving stats email.

We will try and answer Frequently Asked Questions in this forum. If you are having any issues with iScore Basketball, this is probably the best place to start.
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Hughtx
Posts: 1
Joined: Wed Jan 11, 2012 9:24 pm

Not receiving stats email.

Post by Hughtx » Wed Jan 11, 2012 9:30 pm

I have sent stats to my email before which actually stores the email. Suddenly it says it sends successfully but I never receive them now. Please help, thank you
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Not receiving stats email.

Post by FTMSupport » Wed Jan 11, 2012 10:48 pm

Here is a URL that describes the most common issues when users are not receiving emails:

http://iscoresports.com/basketball/kb/f ... emails.php

If you continue to have trouble even after reading through the above, then if you can do an Options -> Export, and email us your customer ID (found on Options screen in iScore) to support@iscoresports.com, and let us know which game or team you are trying to email stats for, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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