Yes. have tried all those items. Still get red message. Multiple user ids and passwords (all correct) and still get the invalid.

Will check to see if they have exported since the 3/1 server crash.

Was able to do all those steps successfully, but still getting same error mesasge when trying to get other users data.

Unable to login to database on anyones id. keep getting "Invalid customer id or password" message. Have successfully exported and imported my own data and successfully changed password. Other users are also unable to login to my account to get my data. my.iscore central information is all correct an...