Search found 2 matches

by KnightsBaseball
Sun Jul 08, 2012 8:04 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Data loss (overheat?)
Replies: 2
Views: 1767

Re: Data loss (overheat?)

FYI to those interested.. I was able to export the data to the web servers. Customer Support repaired the database and I was able to import it back into the iPad. Data was restored back to the inning that it shut down.

Many thanks to Customer Service for the immediate response on a weekend!
by KnightsBaseball
Sun Jul 08, 2012 10:36 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Data loss (overheat?)
Replies: 2
Views: 1767

Data loss (overheat?)

We were around the 6th inning in 100+ degrees and the iScore app quit. I didn't see the iPad overheat warning. The iPad went back to the home screen and I was able to start the iScore app immediately after. It appears to have erased all of the data. When I tried to click Game Manager to go back into...