Got it.

Thank very much for the help.

Thank you for the update.

I have since found my previous ID that was registered to another email address. Where can I change the email address or register the iPad to the old customer ID?

Thanks

I had to reset my iPad. I am trying to retrieve my username/password. I go to options, add-ons, register/login. Click on forgot username or password. A new screen pops up, goes blank and I am taken back to the iPad homescreen.

Anywhere else to retrieve my username/password?

Thanks