Thank you! The opposing teams players are unknown to us until gametime and are from other communities, therefore they aren't in Sport NGIN. How do we manage that?

When syncing a game with Sport NGIN website I get this error message, does anyone know what it means? ISCORE GAME SYNC ERROR An error happened when we tried to sync your iScore game. Please follow the iScore sync best practice and correct the following error. You can also contact us. Detected%20non-...